CRM
Win and Keep Customers with Core CRM
Attract, engage and retain every customer.
Eykegai's Core CRM helps your team attract, engage and retain customers — centralising every conversation, deal and follow-up in one platform.
What is Core CRM?
Core is a customer relationship platform built by Eykegai for teams that need one reliable view of every lead, customer and opportunity.
It replaces scattered spreadsheets and inboxes with a shared pipeline, a full communication history and automated follow-ups — and connects directly to Synergy ERP so sales, finance and delivery stay aligned.
Nothing slips
Automated follow-ups keep every deal moving.
Clear pipeline
See stage, value and probability at a glance.
Aligned teams
Sales and support share one customer history.
Key features
What Core does for your team
Lead & contact management
Capture leads from every channel, qualify them consistently and keep contact records complete, deduplicated and searchable.
Sales pipeline visualisation
See every deal by stage, value and probability, so managers can forecast confidently and unblock what's stuck.
Communication history
Calls, emails, meetings and notes attached to the customer record — anyone picking up the account has the full context.
Automated follow-ups
Reminders and task sequences trigger automatically, so nothing slips between quote, proposal and close.
Tasks & project handover
Won deals convert into structured delivery work with owners and timelines, keeping sales promises and delivery reality in step.
Analytics & forecasting
Track conversion rates, sales-cycle length and rep performance with dashboards that update as activity happens.
What you get
- Lead and contact management
- Sales pipeline visualisation
- Customer communication history
- Integrated task and project management
- Automated follow-ups and reminders
- Analytics, forecasting and performance tracking
How it works
Getting started with Core
Consultation & Customization
We map your sales process, stages and qualification rules, then configure Core to match how your team actually sells.
Data migration & setup
Existing contacts, deals and history are imported and cleaned so your team starts from a trustworthy base.
Seamless Integration
Core connects to Synergy ERP, your mailbox and your website forms, so leads and invoices flow without re-typing.
User Training & Support
Hands-on training for reps and managers, with reporting walkthroughs and ongoing support from our team.
Ongoing Support & Updates
Continuous improvements, new features and proactive support as your pipeline and team grow.
Ready to grow your pipeline
Book a live session and we'll show Core configured around your sales stages and reporting.